Privacy Policy for BYBY

Last updated: August 2024

Welcome to BYBY. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you use our app.

Information We Collect

We collect the following types of information:

  • Contact Information: This may include your name, email address, and phone number.
  • Location Data: We may collect your precise or approximate location data to provide location-based services.
  • Usage Data: Information about how you interact with our app, including app launches, taps, clicks, and other user interactions.
  • Device Information: This includes information about your device, such as device ID and operating system.

How We Use Your Information

We use the information we collect for the following purposes:

  • App Functionality: To provide and improve our services, authenticate users, and personalize user experiences.
  • Analytics: To understand user behavior and improve our app features.
  • Location Services: To provide location-based services and content.
  • Customer Support: To address your inquiries and provide support.
  • To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

Sharing Your Information

We may share your information with third-party partners for the following purposes:

  • Service Providers: Companies that provide services on our behalf, such as hosting and analytics.
  • Legal Compliance: To comply with legal obligations or respond to lawful requests.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at alerts@BYBY.ai.

Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

How do we protect visitor information?

  • Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
  • We use regular Malware Scanning.
  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
  • All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
  • We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
  • All transactions are processed through a gateway provider and are not stored or processed on our servers.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. According to CalOPPA we agree to the following:

  • Users can visit our site anonymously
  • Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.
  • Users will be notified of any privacy policy changes on our privacy policy page
  • Users are able to change their personal information by emailing, calling, or logging into their own account
  • We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
  • We acknowledge that we allow third party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. We do not specifically market to children under 13.

Fair Information Practices

In order to be in line with Fair Information Practices, should a data breach occur, we will notify the users via in site notification within 7 business days. We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email. We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be in accordance with CANSPAM we agree to the following:

  • NOT use false, or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters
  • Monitor third party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. Please review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at support@byby.ai

9. Disclaimer of Warranties

Services Provided “As Is”: The Services and any generated Assets are provided on an “as is” and “as available” basis.

Need help? Contact our support team at support@byby.ai

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